State Farm® Insurance Agent Alex Gonzalez

"A representative from this branch was rude and not helpful at all. I asked how I could lower my insurance and she could not help me beside force more products on me which would cost more money. I ended up figuring out how to lower my insurance on my own after our call. Regardless she was very rude. She did not know how to lower my insurance beside bundling home and auto which was false. I learned I could lower it by raising my deductible. She failed as a sales rep to help me with my needs and explain how we can move forward. She should be fired for the way she spoke to me with an argumentative attitude. You can't talk to customers that way. Her name is Christy. I am considering moving State Farm branches after this interaction and do not feel comfortable speaking to her any further. I should not feel this way with my insurance representative. Alex deserves to know this rep was terrible with her approach to guide me and rude in general. She represented Alex and State Farm in a terrible manner."

"Alex has been honest, up front and attentive. I bundle my renters and auto with them and I’m discounted for it. I love state farm insurance."

"Walked in for an auto and home quote. Had a pleasant experience and recommend it to anyone and everyone. Leticia was very kind and professional."

"Alex was wonderful in assisting me with a really serious matter and gave me a life-saving rate that helped me out. I have been with them for two years and have not regrated my decision sense. Thanks for all you do"

"Really good people to work with"

"Great customer service highly recommended glad I went there they took good care of me"

"Excelent service and great prices!! Highly recomended👌👌 Stephany did a great job finding the perfect deal for me."

"My family & I have had a great experience with this office. They’ve helped us save money & they’re always helpful."

"My family and I were recently involved in a hit and run accident. We never thought we would have to go through such a horrible experience but thankfully Stephany was there to help. She walked us through the process of making the claim and followed up with us to ensure we weren’t hurt. She has been such a great support for my family, very helpful and always there when we need her."

"Haven't had the best experience with this office. My apps were not working, so I tried to solve the problem. I tried for over a month. My account had a charge on it due to the drive safe and save discount not being applied. When I talked to Tania, I was accused of not calling tech support because "they have never said that" and "they can usually fix the issue". Tech support had all of the records of when I called and how they assisted me (or lack of being able to assist me). I got a bill in the mail and called the office in the evening, after hours, and left a voicemail. It has been over two business days and I still have not had a response. I will try to call again, but I am highly disappointed with the customer service at this office."

"Good customer service, especially compared to my last agent."

"Tania is awesome! great customer service! She puts herself in customer’s shoes. Make sure to Ask for Tania when you come here!!!"

"Tanya is outstanding I was so surprised at the great attitude that met me at the gate thank you so much for your Perfection bless you"

"The whole crew with Alex Gonzalez are great treat you nice highly recommend #lovemyinsurancragent"

"Tania helped me set up my life insurance and she made the process super easy!"

"This team is top notch. Big shout out to Alex and Tania, thank you for everything!"

"Alex and his team are very knowledgeable, glad to be with them"